Refund Policy on Books and Cds
We give refunds for purchases made through this website under the following conditions:
1. On all purchases there is a 7 day cooling off period. Any customer choose to cancel their order and have a full refund* ± of payments made within 7 days of the transaction±.
2. For any item purchased through this website that is faulty due to manufacturing, a full refund can be arranged provided the customer advises us within 7 days of receiving goods purchased. The customer is required to send the item back to us via post. A refund in full including the freight and handling can then be arranged once the item has been received and assessed. If the customer fails to return the item after 21 days, no refund shall be given. ±
*Less any postage and handling fees.
± All refunds can only be transferred by internet banking into an Australia bank account or PayPal.