Protecting Your Privacy
We are committed to providing you the highest levels of service, including the protection of your privacy.
Your Personal Information
Personal information held by us may include your name, current and previous addresses, telephone/mobile phone numbers, e-mail address and credit card details. If you choose not to provide such personal information (if required), we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
How Personal Information is Collected
We collect personal information in a number of ways, including:
- directly from you, when you provide information in forms such as online forms;
- from publicly available sources of information;
How We Use Your Personal Information
Your personal information may be used by us in order to:
- provide the services you require; - administer and manage those services, including charging, billing and collecting debts; - inform you of ways the services provided to you could be improved; - research and develop our services; - gain an understanding of your needs in order for us to provide you with a better service; - maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
Your personal information is also collected to promote and market other services which we consider may be of interest to you related to you however, we shall not utilise your personal information to promote directly or indirectly network marketing businesses or businesses which are considered 'Spam' or alike.
If you do not wish us to contact you regarding other services please reply via email to be removed from our bulk email list. Alternatively, you can write to:
PO Box 733 Byron Bay, NSW 2481 Australia.
Help us to Ensure Information Held is Correct
We take all reasonable precautions to ensure that the personal information collected is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We therefore recommends that you:
- advise us of any errors in your personal information in writing or via email; and - keep us up to date with changes to personal information such as your name and address as well as your current email address, telephone and mobile number.
If you have any questions in relation to privacy, please contact us